Customer Service Representative

Highwater Consulting - Austin, TX 78752
Highwater Consulting - Austin, TX 78752
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Highwater Consulting - Austin, TX 78752
Job Description
Due to the COVID crisis, we've seen a tremendous increase in the demand for our services! Our Customer Service Department is thriving! Come join our team!

At Highwater, our approach is simple: identify, engage, succeed. Joining our team is just as simple, and equally as promising. 
 
We offer our clients branding and customer acquisition services to broaden their reach. Our comprehensive approach provides organizations of all sizes with customers, insights and revenue to further their causes. 
 
We are seeking energetic entry-level individuals to join our team and expand our marketing and customer service capabilities. As a Customer Service Representative, you will be an integral part of our team. Our team of experienced marketers, talented junior associates, and inspiring newcomers offer our clients a range of diverse and unique skills. Together, every member of our team contributes to the distinct edge and unparalleled service value that we are known for.
 
Position Components:
- Build rapport with our clients and customers
- Professionally represent clients publicly 
- Aid in the development of wide-reaching brand campaigns 
- Identify current and upcoming market trends 
- Be aware of changing market profiles and needs
- Contribute to company culture and working environment
- Support fellow team members 
- Strive to exceed the expectations of our clients, your team, and yourself 
 
Requirements:
- Driven, ambitious individual with a results-oriented outlook
- Capable of learning and adapting quickly 
- Strong team player
- Basic technical competency
- Strong communication skills 
- Creative, forward-thinking mindset
- Previous marketing or customer care experience an asset, but not required 
- Must be at least 18 years of age 

Apply today and find your place in our team!
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